Viamericas is a #1 ranked and licensed money transmitter offering international
money transfer, bill payment, check processing and a variety of other services
at thousands of agent locations across the United States, and 287,885 locations
in 95 countries. At Viamericas, our ultimate objective is to help immigrants
succeed and improve their lives by providing the highest quality financial
services. We are always seeking TOP TALENT – experienced individuals who
embrace our core values of respect, integrity, empathy and creativity.

Position Summary:

The Business Solutions Representative is responsible for developing and
servicing a portfolio of clients (Agents) through telephone calls, generating a
commercial relationship, which allows negotiations to increase shipping volume
and profitability for Viamericas.

n

Duties and Responsabilities
* Deliver excellent customer service and provide effective solutions through
both inbound and outbound calls.
* Conduct and document regular telephone outreach across the assigned
territory.




* Monitor pricing and report on trends or discrepancies.
* Follow up with inactive agencies.
* Develop and implement business plans to support regional goals.
* Identify and prospect new business opportunities within the assigned
territory of Vietnam.
* Prepare and submit reports on competitor activity.
* Provide support and assistance to sales field staff as needed.
* Oversee the full onboarding and installation process for new agencies.
* Support and develop new agents to ensure operational readiness.
* Maintain and increase transaction volume within the assigned territory of
Vietnam.
* Ensure sustained and growing profitability of transactions in the territory
of Vietnam.
* Grow and manage the portfolio of assigned agencies.
* Track, follow up, and resolve issues reported by agents and field staff.
* Maintain full availability to respond to operational and business needs.
* Collaborate effectively in a team environment to achieve common ob

📌 Business Solution Representative (Tijuana)
🏢 Viamericas
📍 Tijuana