Overview
The Senior Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.
Responsibilities
Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction
Develop Business requirement, functional specification, test cases, track project status and delivering solution
Work with Data analytics and technical team for solutions/enhancements and validate models and ensure alignment with business goals
Design, configuration and Oversee interface testing, data flow with 3rd party systems
Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need
Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions
Develop and evaluate plans and criteria to be carried out by others; provide direction and leadership to prioritize IT projects for CX/Supply Chain




Considers and seeks detailed knowledge of industry best practices
Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs
Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)
Qualifications
BS or BBA in Information Technology, Business or related field
5-year experience as business Analyst preferably in Data Analytics, KPI
Familiar with capability of RPA, Automation anywhere, ML Farmwork, SQL, OCR Tools
Familiar with Analytical tool Snowflake, Alteryx, Power BI, SAP BI
Knowledge of business process for order to cash, Logistics, warehouse management with SAP Preferred
Required Skills:
Gather and develop business requirement on dashboard and analytics tool an

📌 Senior Specialist, IT Relationship Management (Ciudad de México)
🏢 Celanese International
📍 Ciudad de México