We’re looking for a Luxury Client Advisor (Business Development / Prospecting) focused on outbound outreach and relationship-building to expand a scale up project. This role is highly sales-driven and centered around cold calling, lead generation, and engaging high-value clients within the luxury handbags and fine jewelry space.

You will be responsible for identifying, qualifying, and onboarding both sellers and buyers interested in high-end designer handbags, luxury accessories, and fine jewelry. The adecuado candidate is confident on the phone, polished in communication, and possesses strong knowledge of luxury products and craftsmanship.

This role requires someone who understands not only brands, but also the details that define luxury: materials, construction methods, hardware, stitching techniques, leather types, craftsmanship, rarity, and what determines value in the high-end market.

Key Responsibilities:

- Prospect and generate new leads through cold calls, SMS, email, and social outreach
- Qualify potential sellers and buyers based on inventory value, purchasing power, and fit for the luxury industry
- Guide clients through onboarding and ensure a smooth experience when submitting and transacting luxury items
- Maintain an active pipeline and track progress through CRM tools
- Build long-term relationships and act as a trusted advisor for clients
- Educate clients and communicate product value confidently
- Consistently meet or exceed outreach and conversion targets

What We’re Looking For:

- Experience in lead generation, seller outreach, luxury sales, or similar client-facing roles
- Strong understanding of luxury buyer and seller behavior
- Ability to identify and evaluate luxury products based on quality, craftsmanship,



and market demand
- Confidence in handling live interactions via calls, emails, and messaging
- A proactive and results-driven mindset
- Strong attention to detail and high-end customer service standards

Required: Deep familiarity with luxury brands such as:

- Hermès
- Chanel
- Louis Vuitton
- Dior
- Goyard
- Bottega Veneta
- Cartier
- Van Cleef & Arpels
- Tiffany & Co.
- Rolex and luxury accessories/jewelry brands

Knowledge of:

- Leather types (Togo, Epsom, Clemence, Lambskin, Caviar, Calfskin, Exotic leathers, etc.)
- Handbag construction and craftsmanship
- Stitching techniques and terminology (saddle stitching, edge painting, hand stitching, etc.)
- Hardware types and finishes
- Jewelry materials, gemstones, settings, and precious metals
- Factors that drive value, rarity, and resale demand in luxury goods

Key Skills & Competencies

- Lead Identification & Engagement
- Ability to recognize high-potential sellers and take immediate action.
- Sales Mindset Without the Hard Sell
- Guide clients naturally toward decisions while maintaining a luxury experience.
- Luxury Market & Product Knowledge
- Understand what makes a product premium, desirable, and valuable.
- Data-Driven Thinking
- Track outreach performance and adjust strategies accordingly.
- CRM & Outreach Tools Proficiency
- Basic knowledge of platforms like HubSpot.
- Customer Service Excellence
- Deliver a high-touch, premium experience expected in luxury transactions.
- Luxury Market Awareness
- Understand client expectations and behavior in high-value transactions.

If you’re passionate about luxury handbags, fine jewelry, craftsmanship, and high-end client experiences, we’d love to hear from you. Apply today and become part of our team.

📌 Luxury Handbag & Jewelry Specialist (México)
🏢 ILNIA Soluciones S.A. de
📍 México