What you will do:

The Supplier Development & Quality Manager is responsible for the identification and implementation of continuous improvements with assigned suppliers by using Quality tools, Six-Sigma, and Lean approaches, simultaneously securing that the organization stays aligned with business needs to maximize value generation in terms of sustainable supplier performance in on time delivery, quality, capacity, scalability, and sustainability to all our sites.

How you will do:

- Support strategic supplier discussion (i.e. dual source, supplier change) items with Procurement PBU & Category leadership.

- Evaluates risk of new suppliers to deliver upon program requirements including on site or other assessments to give the conclusion (approve, reject or improve action). Works throughout the NPI programs to ensure suppliers’ readiness.

- Support the RCLP (Rapid Closed Loop Process, JCI Production Development Process) process through implementation of On-Site Operational Assessments, Supplier Safe Launch, PPAP and participation in Project teams.

- Develops programs including a robust on-boarding and risk assessment process, execution of risk mitigation strategies, periodic on-site assessments of strategic/critical suppliers, development, and execution of JCI Global Supplier Standards.

- Participates in audits and assessments for strategic/critical suppliers to determine reason for poor performance monitoring corrective action and continuous improvement validations, making souring decision (improve action or phase-out) together with Procurement team to improve supplier performance and optimize supplier base.

- Develop project templates and management system driving data to information to action plans.

- Lead the tracking, action planning, and measurable improvement of critical supply chain planning KPIs, define the process mission, vision, tactics, goals, objectives,



KPIs (Key Performance Indicators), and the measures that are aligned with the organization strategies.

- Provides a structured problem-solving process to drive a solid root cause analysis for performance issues (Delivery and Quality) for assigned suppliers.

- Coordinate with Supplier Fulfilment Leaders to identify risks to late delivery, handle escalations with suppliers according to JCI procedure.

- Participates in approving supplier changes e.g. manufacturing location changes, process modifications, material changes, sub-supplier source changes, design changes.

- Regularly evaluate supplier’s performance through Supplier Scorecard, lead actions for non-performance suppliers to optimize supply base.

- Responsibility for business partners in terms of:

- Identify and execute necessary delivery and quality continuous improvement activities.

- Manage and follow up identified improvement projects.

What we look for:

- Bachelor’s degree within engineering, manufacturing, or supply chain management.

- Air conditioner product and supplier management experience is preferred.

- 5+ years of experience in supplier quality management, continuous improvement in manufacturing, engineering, or supply chain management, preferable in a general, cross-cultural environment.

- Hands on experience of successful application of Six Sigma and Lean Manufacturing tools.

- Excellent analytical and interpersonal skills with strong problem-solving capabilities.

- Proven ability to work effectively in matrix organization and ability to manage and influence others.

- Strong verbal and written communication skills.

- Speak and comprehend English fluently.

- Project Management: Ability to coordinate several projects simultaneously and work to a strict schedule.

- Proven analytical and organizational ability.

- Tenacious although professional when working with supplier challenges.

- Ability to travel up to 15%.

📌 Supplier Quality Manager (Ciudad Apodaca)
🏢 Johnson Controls
📍 Ciudad Apodaca