Overview:The Senior Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese.Responsibilities:- Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction- Develop Business requirement, functional specification, test cases, track project status and delivering solution- Work with Data analytics and technical team for solutions/enhancements and validate models and ensure alignment with business goals- Design, configuration and Oversee interface testing, data flow with 3^rd party systems- Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need- Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions- Develop and evaluate plans and criteria to be carried out by others; provide direction and leadership to prioritize IT projects for CX/Supply Chain- Considers and seeks detailed knowledge of industry best practices- Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs- Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)Qualifications:- BS or BBA in Information Technology,



Business or related field- 5-year experience as business Analyst preferably in Data Analytics, KPI- Familiar with capability of RPA, Automation anywhere, ML Farmwork, SQL, OCR Tools- Familiar with Analytical tool Snowflake, Alteryx, Power BI, SAP BI- Knowledge of business process for order to cash, Logistics, warehouse management with SAP PreferredRequired Skills:- Gather and develop business requirement on dashboard and analytics tool and work with technical team on Snowflake, Alteryx, Power BI, SAP BI to develop Dashboards and KPI.
- Collaboration and technical team and business for requirement gathering, testing and delivering solutions.
- Collaborate with business stakeholders to understand process, pain point and opportunities for automation using AI tools.
- Develop business requirement and functional specifications for Automation anywhere, RPA, ML Farmwork, SQL, OCR Tool and Java scripting.
- Knowledge of working with Cloud service Vendors- Business knowledge and process design skills- Strong problem solving and analytical thinking and adopt and learn new tools- Ability to analyze problems and provide clear recommendations- Able to collaborate with stakeholders/internal customers, external parties and Internal team.
- Excellent communication skills, written and verbal- Must be able to work independently as well as a team player and can manage own workload- Able to Multi-task and work under tight deadlines- Must be an effective problem solver- willing to travel if needed

📌 Senior Specialist, It Relationship Management (Xico)
🏢 Importante grupo
📍 Xico