Role: SailPoint Operations Engineer (IAM/ISC)
Location:
Mexico-Guidalajara
(Hybrid)
Contract
Job Description
Manage daily operations of the
SailPoint
environment
Support
identity lifecycle management
processes
Handle
user provisioning and deprovisioning
Manage
access requests
, approvals, and role assignments
Troubleshoot provisioning failures and access-related issues
Monitor application integrations and reconciliation processes
Perform routine health checks, monitoring, and maintenance
Support compliance, audit, and security requirements
Assist with onboarding applications into
SailPoint
Document workflows, operational procedures, and support activities
Work effectively in a
matrix organization
with cross-functional teams
Support
incident, problem, change,
and capacity management
processes
Required Skills
Strong experience in
SailPoint administration and operations
Knowledge of
identity and access management (IAM)
concepts
Experience with
user provisioning and deprovisioning
Understanding of
access requests
,
role management
, and
certifications
Experience troubleshooting provisioning and connector issues
Familiarity with application integration and reconciliation
Understanding of
incident, problem, change, and capacity management
Ability to work effectively in a
matrix organization