NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Salesforce Technical Lead to join our team in Mexico. Responsibilities: * Design, Coding/Programming , develop, test and deploy custom applications using Salesforce * Extend Salesforce capabilities to support various business functions, including custom applications and integrations. * Management of user roles, permissions, profiles, flows, validation rules, and declarative automation. * Leverage of Salesforce AI tools to automate administrative workflows and improve operational efficiency. * Work closely with cross-functional teams to understand requirements and implement solutions. * Document technical specifications and maintain updated system documentation * Collaborate with cross-functional teams to identify and prioritize business requirements and ensure successful implementation of Salesforce solutions * Provide technical leadership and mentorship to junior developers * Contribute to the development of best practices for Salesforce development * Experience in Databricks * Participate in code reviews and ensure adherence to coding and quality standards * Manage the deployment, release process for Salesforce applications and integrated components , including sandbox and production deployments * Stay current with Salesforce releases, features, and best practices, and make recommendations for adoption where appropriate * Researching and Addressing technical issues, ensuring the platformu****s stability and performance Qualifications: * Minimum of 8-10+ years experience as a Salesforce Developer in Salesforce ecosystem (e.g., Sales Cloud, Service Cloud) * 5+ years of experience in Salesforce Service Cloud Voice and Amazon Connect i.e. Salesforce and Amazon Connect ecosystem (application, telephony, routing, AI, and DevOps layers) * Proficient in Apex, Visualforce, and Lightning Web Components * Strong understanding of Salesforce architecture and best practices * Experience with integrating Salesforce with other systems * Experience with Agile development methodologies and tools i.e. Jira * Ability to design and implement complex data models * Excellent problem-solving and analytical skills * Must have Salesforce Certified Platform Developer I and II, Certified Sales Cloud and Service Cloud and/or Architect certifications}
📌 Salesforce Senior Developer (Xico)
🏢 Ntt Data
📍 Xico