At
Sequoia Connect
, we are a
Talent-First Technology Ecosystem
that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "RiseTM." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for general leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.
We are currently searching for a
System Engineer - L2:
Responsibilities:




Conduct network assessments
and provide recommendations for upgrades and improvements.
Implement and maintain network security controls
and infrastructure.
Create and maintain comprehensive documentation
, including
network diagrams
and
Standard Operating Procedures (SOPs)
.
Lead troubleshooting efforts
for complex network issues and assist in
Root Cause Analysis (RCA)
.
Collaborate with cross-functional IT teams
to support business-critical applications.
Act as a Subject Matter Expert (SME)
, monitoring and training junior engineers while leading complex projects.
Determine the feasibility of technical solutions
and prioritize competing requests for technical assistance.
Manage VoIP Call Manager services
(Cisco, Nortel, Avaya), including call routing, hunt groups, and audio-related troubleshooting.
Ensure high customer satisfaction
through the timely resolution of escalated and expedited projects.
Requirements:
In-depth knowledge of network infrastructure
, including
switches, routers, firewalls, WAPs, and WLCs
.
Expertise in WAN/LAN technologies
specifically with
Cisco and Juniper
equipment.




Advanced understanding of Internet Protocols
(HTTP, DNS,
TCP/IP
, ICMP) and components (proxies, gateways).
Proficiency in VoIP Call Manager features
(Call forwarding, Hunt groups, Time-of-day routing).
Strong technical support and customer-facing skills
with the ability to work under pressure.
Availability for a 24/7 shift rotation.
Desired:
5+ years of experience
in the networking or telecommunications field.
CCNA (Voice or Data)
certification or equivalent knowledge.
Bachelor's degree
in Engineering, Telecommunications, or Information Systems.
Advanced PC skills
, particularly with
MS Excel and Word
.
Languages
Advanced Oral English.
Advanced Spanish.
Note:
On-site
If you meet these qualifications and are pursuing new challenges,
start your application on our website
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Requirements:
In-depth knowledge of network infrastructure
, including
switches, routers, firewalls, WAPs, and WLCs
.
Expertise in WAN/LAN technologies
specifically with
Cisco and Juniper
equipment.
Advanced understanding of Internet Protocols
(HTTP, DNS,
TCP/IP
, ICMP) and components (proxies, gateways).
Proficiency in VoIP Call Manager features
(Call forwarding, Hunt groups, Time-of-day routing).
Strong technical support and customer-facing skills
with the ability to work under pressure.
Availability for a 24/7 shift rotation.

📌 System Engineer (Sonora)
🏢 Sequoia Connect
📍 Sonora