Resolv Integral seeks experienced Team Leads to join a fully remote healthcare customer experience operation supporting a US-based program.
You will lead a CX team, coach for performance, manage escalations, and uphold high standards in quality and productivity while working U.S. business hours.The role requires bilingual English/Spanish communication, prior BPO leadership, and healthcare CX experience.
Independent Contractor arrangement with remote work from Mexico.
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📌 Remote Team Lead – Healthcare Customer Experience (Villa Aldama)
🏢 Resolv.Global
📍 Villa Aldama
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