Job location
Mexico City, Ciudad de Mexico, MX, *****
Employment Type Full Time Publishing Date, ID-Nr.
07 Sep **** , ******
We are looking for a Senior IT Specialist to support and manage warehouse management systems (WMS) within a global logistics environment.
This role ensures the stability, performance, and continuous improvement of WMS applications, particularly Blue Yonder/JDA solutions, while collaborating with global IT and business teams.
Tasks and Responsibilities:
Provide technical support for WMS applications, primarily Blue Yonder/JDA Dispatcher
Manage and coordinate WMS infrastructure components (Oracle DB, Citrix, network, hardware)
Troubleshoot and resolve incidents through ticketing systems
Collaborate with internal IT teams, logistics teams, and external vendors
Support implementation and optimization of warehouse systems
Act as a technical consultant for WMS-related processes and solutions
Ensure system performance, stability,



and high-quality operations
Maintain strong relationships with internal and external stakeholders
Handle ad hoc tasks assigned by management
Education and Skills:
Bachelor's degree in IT, Business Administration, Logistics, or related field
Hands-on experience with WMS configuration and infrastructure support
Knowledge of MOCA, DDA, and JDA Integrator
Strong knowledge of SQL
Experience working with ticketing/support systems
Minimal Work Experience:
At least 5 years of hands-on experience with Blue Yonder/JDA Dispatcher
Proven experience in the following areas:
WMS infrastructure support
WMS configuration
MOCA / DDA development
JDA Integrator
Experience working with SQL and Oracle databases
DSV – General transport and logistics
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📌 Senior It Supporter, Wms Blue Yonder (Xico)
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