CEVA FM Mexico, based in Cuautitlán Izcalli, is hiring a Customer Service Supervisor to oversee account executives, ensure SLA adherence, and drive profitability through strong leadership and client management.
You will coach, evaluate performance, monitor KPIs, and coordinate cross-functional efforts with operations and sales to optimize service delivery and grow the client portfolio.
📌 Logistics Customer Service Leader (Cuautitlán Izcalli)
🏢 American President Lines
📍 Cuautitlán Izcalli
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