Wipro Limited in Jalisco, Mexico, is seeking a Customer Service Representative to provide effective technical support to our processes and resolve client issues directly or via timely escalation to meet SLAs.
You will field incoming help requests by phone and email, document client information, update availability, track queries, reference knowledge bases, and work with team leaders to ensure accurate information, timely resolutions, and high customer satisfaction.
📌 Tech-Savvy Client Support Specialist (Centro)
🏢 Wipro Technologies
📍 Centro
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