Description
Property Operations Coordinator (Buildium, PropertyMeld, Bilingual English/Spanish) – Remote | U.S. Hours Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role At Pavago, one of our clients is hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, maintenance coordination, and vendor management across multiple markets.
This is a high-execution, hands-on operations role where you’ll serve as a key point of contact for tenants, property owners, and vendors while ensuring maintenance requests, work orders, property tasks, and documentation stay organized and on track.
If you’re bilingual in English and Spanish , have hands-on experience with Buildium and PropertyMeld , and thrive in fast-paced property management environments, this role is a strong fit.
What You’ll Own Tenant, Owner & Vendor Communication Serve as a primary point of contact for:
Tenants
Property owners
Vendors and contractors
You’ll:
Handle inbound phone calls and emails
Communicate professionally in both English and Spanish
Respond to questions and requests promptly
Provide updates on maintenance and operational issues
Escalate urgent or complex matters to the appropriate stakeholders
Maintain clear records of important communications
Maintenance & Work Order Management Manage maintenance requests from intake through resolution using:
Buildium
PropertyMeld
You’ll:
Receive and document maintenance requests
Triage issues based on urgency
Create and assign work orders
Dispatch appropriate vendors
Coordinate scheduling and property access
Track work order progress
Follow up with vendors and tenants
Ensure issues are properly documented and completed
Vendor Coordination Coordinate with maintenance vendors and service providers across multiple properties.
You’ll:
Schedule repairs and service appointments
Confirm vendor availability
Coordinate access with tenants
Track outstanding work
Follow up until completion
Escalate delays or unresolved issues
Maintain accurate vendor and maintenance records
Property Operations Support Support recurring day-to-day property management activities, including:
Creating and assigning operational tasks
Coordinating property inspections
Scheduling showings and property access
Preparing and sending late notices
Supporting violation notices
Assisting with lease renewal communications
Coordinating move-ins and move-outs
Keeping property records and systems updated




Systems & Documentation Maintain accurate information across property management systems.
You’ll:
Update Buildium and PropertyMeld consistently
Maintain tenant, property, vendor, and maintenance records
Document communications and completed actions
Follow established Standard Operating Procedures (SOPs)
Maintain organized, audit-ready documentation
Ensure operational tasks are properly tracked through completion
Process Improvement Help identify opportunities to make property operations more efficient.
You’ll:
Identify recurring operational issues
Flag workflow gaps
Recommend process improvements
Help standardize recurring tasks
Improve follow-up and documentation processes
Reduce avoidable errors and escalations
What Makes You a Strong Fit You:
Are fluent in English and Spanish
Have hands-on experience with Buildium and PropertyMeld
Communicate confidently over phone and email
Follow up consistently until issues are resolved
Stay organized while managing multiple requests simultaneously
Remain calm when dealing with urgent tenant or maintenance issues
Have strong attention to detail
Take ownership rather than waiting for constant direction
Thrive in structured, fast-moving operational environments
Required Experience & Skills 2+ years of experience in property management, property operations, customer service, or a related role
Hands-on experience with:
Buildium — required
PropertyMeld — required
Fluent English and Spanish , both written and spoken
Experience handling tenant, owner, or customer communication
Strong phone and email communication skills
Ability to manage high volumes of:
Calls
Emails
Tasks
Maintenance requests
Work orders
Strong organizational and multitasking abilities
High attention to detail and documentation accuracy
Ability to work remotely during U.S. business hours
Nice to Have Experience supporting residential property portfolios
Experience working across multiple property markets
Vendor coordination experience
Maintenance management experience
Familiarity with U.S. property management workflows
Experience coordinating inspections,



move-ins, and move-outs
Experience working with distributed or remote property management teams
Tools & Technology Buildium
PropertyMeld
Property management platforms
Phone and email communication systems
Remote collaboration tools
What a Typical Day Looks Like You might:
Review new tenant inquiries and maintenance requests
Answer calls and emails in English and Spanish
Triage maintenance issues and create work orders
Dispatch vendors and coordinate property access
Follow up on outstanding repairs
Update Buildium and PropertyMeld with progress notes
Coordinate inspections, showings, or move-ins/move-outs
Prepare notices and operational communications
Escalate urgent property issues
Verify completed tasks and maintain accurate documentation
In short: You keep tenants, vendors, owners, maintenance requests, and property operations organized and moving forward without anything falling through the cracks.
Key Metrics for Success Fast and professional response times
Timely resolution of maintenance requests
Work order completion and follow-through
Accurate Buildium and PropertyMeld records
Strong vendor coordination
Tenant and owner communication quality
Reduced operational errors and escalations
Accurate and complete property documentation
Consistent adherence to SOPs
Why This Role Stands Out High ownership across day-to-day property operations
Direct impact on tenant and owner experience
Hands-on exposure to multi-market property management
Opportunity to improve operational workflows and systems
Fully remote work environment
Clear opportunity to grow into:
Senior Property Operations Coordinator
Assistant Property Manager
Property Manager
Property Operations Manager
Interview Process Initial Phone Screen
Spark Hire Intro Video
Video Interview with Pavago Recruiter
Client Interview
Offer & Onboarding
Apply Now If you:
Are fluent in English and Spanish
Have hands-on Buildium and PropertyMeld experience
Thrive on communication, organization, and follow-through
Understand property maintenance and operational workflows
Can manage multiple moving priorities without dropping details
This is a strong opportunity to take ownership of property operations and help keep a growing portfolio running smoothly.
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📌 Property Operations Coordinator (Santiago Mexquititlán Barrio 1ro.)
🏢 Pavago
📍 Santiago Mexquititlán Barrio 1ro.