ContactPoint360 in Monterrey, Mexico seeks a dedicated customer service agent to handle inbound/outbound inquiries about service, warranties, parts, and watch information. You will provide technical support, estimate repair/part costs, and update orders in the ERP system, ensuring timely resolution and customer satisfaction.
Join a fast-growing BPO with a focus on exceptional customer experiences, working with a integral team dedicated to watch care and part logistics.
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📌 Watch Service & Tech Support Specialist (Ejido de la Finca)
🏢 CP360
📍 Ejido de la Finca
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