Based on compliance with the instructions and requirements described in SAESA's quality and safety management systems, manufacturer's manuals (OEM), as well as customer specifications and the standards of the applicable regulatory authorities, the technical support engineer has the following responsibilities:
Analysis and interpretation of technical information
Manufacturing and special processes knowledge
Interpretation of geometric tolerances (GD&T;)
MRO repairs & production support experience
Quality management system and tools (PQP, PPAP, FMEA, Control Plan, SPC and MSA)
Troubleshooting tools (8D, 5WH, RPO, etc)
Continuous improvement tools (Lean -Six Sigma, QRQC, AGILE, PDCA, A3, etc)
Engine performance general knowledge
Project planning