Company Introduction

WorldStrides is the general leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

This is a support role on the Higher Ed team where we work closely with internal teammates to complete admin tasks. While we have standard tasks and standard processes, every trip is different, and each day is different. We can be building itineraries, creating registration sites, creating resources for our travelers in case of emergency, or any random task to support.

Responsibilities:




- The PSS will work closely with a team of Account Managers and Sales team members to support their responsibilities that include, but are not limited to:
- Provide excellent customer service to all program participants, clients, and internal teammates
- Assist with creating and maintaining online registration platforms
- Complete operational updates within GIS and other systems
- Organize and manage individual travel requests
- Assist in the collection of outstanding individual payments from program participants
- Develop template itineraries for various destinations including building out our online “app” itineraries
- Prepare all program related final documentation for distribution to travelers
- Create orientation and marketing materials for clients
- Disseminate travel related information to participants via email and phone
- Manage data from different registration portals and platforms
- Complete other general administrative tasks includi

📌 Program Support Specialist (Mérida)
🏢 Worldstrides
📍 Mérida