Product Owner (Migration)

Duration

Long-term Location:

México, 100% remote Budget: $3,700 USD as contractor

Role Overview We are seeking an experienced

Product Owner (PO)

to lead the migration from

Veeva CRM to Salesforce Life Sciences Cloud (LSC)

. This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven CRM transformation across Patient Services functions.

Key Responsibilities Product Ownership & Strategy · Define and own the product vision, roadmap, and backlog for the CRM migration program · Translate business needs into clear user stories, acceptance criteria, and prioritized backlog · Align CRM capabilities with commercial excellence, omnichannel engagement, and customer experience goals Migration & Transformation Delivery · Lead functional design and migration from

Veeva CRM to Salesforce Life Sciences Cloud · Ensure data migration integrity

, including HCP/HCO master data, interactions, and consent management · Support process harmonization and standardization across regions and brands Stakeholder Management · Collaborate with

Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders · Act as the primary interface between business and delivery teams (Dev, QA, Data, Integration) · Drive decision-making forums, backlog grooming, sprint planning,



and demos Agile Execution · Own Agile ceremonies:

sprint planning, backlog refinement, reviews, retrospectives · Ensure timely delivery of high-quality increments aligned with business priorities · Continuously optimize backlog based on business value and feedback loops

Compliance & Regulatory Alignment · Ensure CRM solution adheres to pharma compliance requirements

(e.g., promotional guidelines, consent, transparency reporting) · Collaborate with Legal/Compliance to embed auditability and regulatory controls

Integration & Ecosystem Enablement · Drive integration with key platforms such as: Marketing automation (SFMC / Adobe) Data platforms (MDM, CDP, Data Lake) Patient Services / HUB systems · Support omnichannel engagement enablement and analytics integration

Required Qualifications 8–12+ years of experience in

Product Ownership / Business Analysis / CRM transformation Strong experience in

Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud) Proven track record in

CRM migration or large-scale digital transformation in pharmaceuticals or life sciences Deep understanding of: HCP engagement models Field force operations Pharma compliance & regulatory requirements Hands-on experience with

Agile/Scrum delivery models Strong stakeholder management and executive communication skills

📌 Product Owner - CRM Migration | Pharma (Ciudad de México)
🏢 Greymatter Innovationz
📍 Ciudad de México