12 sep
|
Protective Industrial Products
|
San Luis Potosí
12 sep
Protective Industrial Products
San Luis Potosí
- Manage customer inquiries, concerns, and escalations to ensure customer satisfaction.
- Coordinate with cross-functional teams to resolve issues and improve processes.
- Monitor customer service metrics and identify improvement opportunities.
- Provide support and guidance to team members.
- Bachelor's degree in Business, Administration, or related field.
- 3+ years of experience in Customer Service, Customer Experience, or related areas.
- Strong communication, problem-solving, and organizational skills.
- Advanced English and Spanish.
- Proficiency in Microsoft Office, especially Excel.
- Ability to work effectively in a fast-paced, cross-functional environment
📌 Senior Customer Experience Specialist-1574 (San Luis Potosí)
🏢 Protective Industrial Products
📍 San Luis Potosí