11 sep
|
Uptalent.io
|
Zamora de Hidalgo
11 sep
Uptalent.io
Zamora de Hidalgo
Remoto: Teletrabajo
DescriptionClient Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours)Location: Remote (work from home, must overlap US Pacific Time)Type: Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk)Hours: 8:00 AM – 12:00 PM PST, Monday–Saturday (must be available these windows)About the roleThis is a phone-first position: you’ll spend most of your time handling inbound client calls for US-based customers, providing friendly, professional support in clear English (Spanish a strong plus). Secondary responsibilities include light admin and bookkeeping tasks in QuickBooks (invoicing, AR/AP, basic reconciliations) as needed. Start part-time to demonstrate fit; strong performers will be offered full-time and greater bookkeeping/placement responsibilities. Training and close support provided — we want someone with a positive attitude who enjoys talking with clients.What you’ll do (high level)- Handle inbound client calls in clear,
professional English.- Perform bookkeeping tasks in QuickBooks: invoices, AR/AP, reconciliations, basic reporting.- General admin: email management, scheduling, client follow-ups, document organization.- Support onboarding/training for new accounts and communicate status to the US-based team.- Maintain accurate notes and follow-up items in our project tool.RequirementsMust-have- Very good English (spoken and written) and strong Spanish.- Proven remote experience working for US companies.- Availability 8:00 AM–12:00 PM PST, Monday–Saturday (required).- Comfortable talking on the phone and providing friendly customer service.- Basic bookkeeping experience; QuickBooks experience preferred.Nice-to-have- Experience in car dealership or autoparts industry.- Experience taking calls + transitioning into increasingly responsible bookkeeping/admin work.Benefits • Competitive compensation aligned with experience and location.
📌 Client Calls Specialist - Phone-First Role with Admin & QuickBooks Support (Zamora de Hidalgo)
🏢 Uptalent.io
📍 Zamora de Hidalgo