Position Summary

This position must deliver day-to-day tier 1 and tier 2 support for hardware and software issues across office and production environments. This role will support PC refresh programs, AVI conference room equipment, and managing small IT projects.

Responsibilities

Do you have what it takes to shape a better tomorrow?
We’re Parker, a multinational company. We move things, people and ideas forward. Working with us means belonging to a passionate, dynamic and innovative team, empowered to make a difference.
We’re looking for team players to provide our customers with high-quality products, systems and services across a wide range of industries. By joining our team, you’ll have the chance to develop yourself and explore different opportunities within the Company.

Responsibilities:
- Provide tier 1 and tier 2 support for hardware and software issues to end-users in both office and production settings, ensuring timely and effective resolutions.
- Assist in managing the yearly PC refresh program, including hardware procurement, deployment, and user support.




- Support and maintain AVI (audiovisual) conference room equipment, ensuring reliable functionality for meetings and presentations.
- Manage and coordinate small IT projects throughout the year, supporting various site-level initiatives.
- Utilize ServiceNow to log, track, and resolve incidents, service requests, and changes. Collaborate with vendors for equipment procurement, maintenance, and issue resolution (vendor management experience preferred).

What we offer
- Solid employer present on the market for over 100 years.
- Career growth and opportunities: we hire from within
- Collaborative and empowered work environment where team spirit is at the center of our success.
- Company values that encourage trust, respect, collaboration and professional growth.
- Open environment: we are excited to hear your ideas
- Attractive compensation packages designed to hire and retain the best talents in the in

📌 IT Infrastructure Associate (Ciudad Apodaca)
🏢 Parker Hannifin
📍 Ciudad Apodaca