BACK OFFICE DE CHIHUAHUA busca Scheduler en Santa Ana - Mérida, Yucatán:
Float Virtual Patient Care Coordinator: (Bilingual English/Spanish Required)

Responsibilities:
Responsibilities include, but are not limited to:
- Schedule patients across multiple providers and clinic locations
- Review charts, referrals, and documentation to confirm scheduling eligibility
- Verify required information prior to scheduling (demographics, referral details, lien status, prior visits, etc.)
- Ensure patients are scheduled with the correct provider and location
- Assist with new patient referrals and related followup tasks
- Answer incoming calls and place outbound calls professionally
- Communicate with patients, attorneys offices, and referral sources as needed
- Accurately document actions and updates in the EMR
- Provide general administrative support to the team as needed





Required Skills & Qualifications:
- Minimum 1 year of medical scheduling or administrative experience:
- Strong attention to detail and ability to manage multiple workflows
- Excellent communication and organizational skills
- Ability to work independently in a virtual setting
- EMR experience required (EPIC preferred)
- Bilingual English/Spanish required:
- Personal injury experience is a plus

Nível de educación deseada:
Media Superior

Nível de experiência deseada:
Nível Medio

Función departamental:
Administrativo / Secretarial

Industria:
Call Centers / Telemarketing

Habilidades:
- scheduler
- english
- administrative

📌 Scheduler (Mérida)
🏢 BACK OFFICE DE CHIHUAHUA
📍 Mérida