If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)
- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

LAM Regional Lead for RTB CCM
Role purpose

The Production Engineering organisation is responsible for the management of all Credit & Capital Management systems, ensuring continuous service to both internal and external customers globally.

The role purpose is to create and manage a World Class Technology Operations Team that is Integral, Modernised, Service Orientated, and Engineering Driven. We are One Global Team that solves problems through technical excellence, providing exemplary service for our customers.

The LAM Regional Lead for RTB Credit & Capital Management reports to the Head of Production Engineering (Credit & Capital Management) and the Regional Lead for CCM and will:
- Lead the L1/L2 Production Engineering teams aligned to Credit & Capital Management.




- Be accountable for the production availability and stability of critical CCM platforms.
- Lead by example with high technical competency.

Main activities:
Leadership & Teamwork
- Foster a culture of continuous improvement (e.g. automate away toil)
- Build out and leads a high calibre Credit and Capital Management team in ensuring high engagement and motivation levels.
- Develop critical skillsets in team members and provide a stimulating work environment
- Recruit and retain high calibre, diverse team members
- Establish career paths and mobility opportunities for teams
- Promote an environment that supports diversity inclusion and reflects HSBC brand & values
- Ensures that HSBC internal control standards are met, including timely implementation of internal and external audit points together with any issues raised by external regulators
- The jobholder will adopt the Group Compliance Policy by escalating any identified compliance risk in liaison with, Global Compliance

📌 Software Engineering (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco