At Intugo, we partner with a foreign company specializing in immigration legal services. We are currently seeking a Recovery Specialist who will be responsible for managing delinquent accounts, developing effective recovery strategies, and negotiating payment arrangements while maintaining accurate documentation and professional client communication.

Key Responsibilities
- Manage accounts that are 360+ days past due and determine appropriate recovery actions.
- Contact clients to secure payments and negotiate payment arrangements.
- Adjust recovery strategies and escalate accounts when necessary.
- Meet recovery targets while maintaining accurate account documentation.

Requirements:
- 1-2 years of experience in collections or Accounts Receivable (AR).




- Fluent English and Spanish, written and verbal.
- Strong negotiation, communication, and problem-solving skills.
- Proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP and Pivot Tables.

Compensation & Benefits
- Monthly Salary: $20,000 MXN gross:
- $1,000 MXN monthly food stamps:
- 5 PTO days:
- Growth opportunities
- Legal benefits

Position Details
- Employment Type: Full-time
- Work Arrangement: On-site
- Location: Hermosillo, Sonora

Pay: Up to $20,000.00 per month

Work Location: In person

📌 Collections Agent (Hermosillo)
🏢 Intugo
📍 Hermosillo