This person is responsible for the activities and operations in the pre-billing and all invoice process of the Credit Department. Oversees the processing and verification all related with invoicing. Investigates. Ensures collectors follow all protocols, laws and regulations to billing efficiently. May require a bachelor's degree. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires at least 5-7 years of related experience.

Activities
- Collaborate with other departments to accurately prepare, adjust and verify pre-bill documents before invoicing.
- Deliver outstanding customer service to both internal and external customers.
- Ability to manage multiple projects and work on a tight timeframe.
- The desire to work in a dynamic environment with changing reporting needs.
- Analytical, organizational and problem-solving skills; ability to proactively and independently resolve complex issues demonstrating technical aptitude.




- The ability to effectively and adeptly communicate (verbally and in writing) both internally with all levels of the organization and externally with clients to successfully accomplish objectives portraying knowledge and confidence;
- Advanced-level proficiency in Microsoft Office Suite.
- Flexibility to handle additional special projects as assigned; and
- Team player, enjoys being part of a group, driven to add value to the position
- Manage the billing process and all related invoice and billing queries/concerns
- Assist in refining billing and contract review processes and procedures with a focus on continuous improvement
- Manage and assist with various related ad hoc projects as needed.

Experience:
- 5 to 7+ years of experience in a similar role
- Associate’s or Bachelor's degree or equivalent professional experience
- Ability to communicate effectively with various departments, under

📌 Supervisor - Credit and Collections (Tlalpan)
🏢 Wesco International
📍 Tlalpan