Personal Injury Legal Assistant Job Description

Department: Production

Reports to: Firm administrator and Case Manager.

Purpose: Provide administrative support to the case manager in pre-litigation matters involving car accident injury claims.

Key Responsibilities

Set up new files

Investigation

Opening Claims.
Sending LOR’s to Insurance Company.
Requesting Police Reports.
Performing Conflict Check.
Emailing and mailing client documents.
Withdrawals or Discharge Letters.

Medical

Getting Account total charges and balances from Providers.
Uploading and labeling documents.
Letter of representation (LORs) to providers: Health Ins./PIP/ L&I;, etc.
Letters of Protection to providers.
Subrogation - Set Up and follow ups for Liens and ledgers.
Follow up with providers regarding billing and balances.
Insurance Declarations Page and waivers.

Skills

Required Skills and Qualifications:

Spanish Speaking – Required.
Highly Professional in all interactions.
Detail-oriented professional with a positive outlook.
Growth Mindset.




Strong communication and interpersonal skills to effectively interact with clients, attorneys, and other professionals.
Organizational and multitasking abilities to handle multiple cases simultaneously.
Attention to detail to ensure accuracy in legal documentation and case management.
Proficiency in office software, including word processing, spreadsheets, and databases, as well as case management software.
Negotiation and problem-solving skills.

Personal Attributes

Highly Professional.
Hard Work and Get it done Attitude.
Desire to contribute to the team and success of the firm.
Doing whatever it takes to get the job done.
Compassionate and empathetic demeanor when dealing with clients facing distressing situations.
Discretion and respect for confidentiality and privacy.
Ability to work under pressure and meet deadlines.
The right candidate will have excellent written and verbal communication skills; and fluent in English and Spanish, is required.

📌 Experienced Personal Injury Legal Assistant (México)
🏢 Washington Auto Law & Mr. Crash
📍 México