RESPONSABILITIES
- Communicate verbally and in written with the departments in our customer’s organization in order to ensure all Claims related items are performed in line with the Standard Operating Procedures and Work instruction
- Receive claim related information from Local Organization and start gathering relevant info in a dedicated folder.
- Filling Claim to carrier and/or insurance company
- Processing payment in coordination with Collection team.
- Writting off denied claims based on standard approval process.
- Research and validate claims
- Analyze customer accounts through account balances, identify variances or assignments needing solutions or assistance

QUALIFICATIONS
- Proficiency in English language
- High School diploma
- Ability to work under pressure
- Intermediate excel

Tipo de puesto: Jornada completa

Salario: $18,000.00 al mes

Horario:
- Turno de 8 horas

Prestaciones:
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Vales de despensa

Tipos de compensaciones:
- Bono de productividad

Idioma:
- Inglés (Obligatorio)

Lugar de trabajo: remoto híbrido en 44970, Guadalajara, Jal.
- Health insurance

📌 Back Office Agent (Guadalajara)
🏢 Genpact
📍 Guadalajara