Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with adaptable work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

LI-Hybrid Team Overview:
We are looking for a responsible supervisor to oversee the workflow at our facility in AML transactional monitoring process





The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.

The objective will be to ensure that operations are carried out in a productive manner to ensure the correct QA AML transactional monitoring process.

Role Responsibilities:
- Organize workflow and ensure employees understand their delegated roles or tasks
- Monitor employee productivity and offer feedback and advice
- Maintain record of hours worked and personnel records
- Transmit information from the management team to employees and vice versa
- Prepare and send performance reports
- Prepare and analyze KPI´s
- Conduct meetings with operational teams
- Decide on bonuses and promotions based on performance
- Hire and train new employees
- Ensure compliance with company and legal pol

📌 Quality Assurance Supervisor (Cuauhtémoc)
🏢 Didi Global
📍 Cuauhtémoc