We are seeking a reliable, highly organized, and detail-oriented Virtual Patient Care Coordinator to support the TPL New Patient Coordinator in processing incoming referrals.

Contract Type: Contractor
Work Modality: Onsite in Mérida and Chihuahua, Mexico
Schedule: Monday-Friday, 8:00 AM-5:00 PM PST

Responsibilities:
- Assist with processing new patient referrals.
- Collect and follow up on all required documentation to ensure complete and timely admissions.
- Upload, scan, and accurately organize documents in the patient’s chart.
- Review referral information to ensure completeness prior to scheduling.
- Call patients to coordinate new patient appointments.
- Confirm that appointments are correctly scheduled according to provider, location, and referral details.
- Notify legal teams and referral partners of appointment dates, times, and locations.
- Maintain accurate tracking of referrals, scheduling status, and outstanding items.




- Clearly document actions and communications in the EMR system.
- Communicate professionally with patients, law offices, and referral sources.
- Provide administrative support to the TPL New Patient Coordinator as needed.

Requirements:
- Minimum of 1 year of experience in medical administration or appointment scheduling.:
- Strong organizational skills and ability to manage high volumes of follow-ups and multiple tasks.
- Excellent attention to detail and accuracy in documentation.
- Ability to work independently in a virtual environment.
- Experience with EMR systems; EPIC preferred.
- Bilingual in English and Spanish.:
- Experience in personal injury is a plus.

Reclutamiento25

Pay: $22,540.00 per month

Work Location: In person

📌 Patient Care Coordinator (Chihuahua)
🏢 Solvo Global
📍 Chihuahua