11 sep
|
Lifted, an Upwork Company™
|
Ciudad de México
11 sep
Lifted, an Upwork Company™
Ciudad de México
We are seeking a Tech Lead to support a live, production event-management platform used for high-volume hiring events. This role is focused on diagnosing and resolving production issues, supporting active events, coordinating across engineering and client-facing teams, and helping lead a group of engineers through onboarding, ownership, and delivery.
Enterprise experience strongly preferred.
Key Responsibilities
- Analyze, triage, and resolve production issues related to live hiring events.
- Debug issues across backend, frontend, data, and integration layers.
- Work closely with client-facing support and go-to-market teams to understand, prioritize, and resolve support tickets.
- Respond quickly to production alerts, system degradation, or performance issues.
- Ensure issues are resolved in a timely manner to meet established SLAs.
- Support architecture changes and system integrations that impact event-management workflows.
- Maintain and update event logic as dependencies, integrations, and systems change.
- Own code changes from investigation through merge and deployment.
- Provide technical leadership, onboarding support, and shepherding for other engineers.
- Coordinate technical work across multiple projects and help the team prioritize effectively.
- Use data to troubleshoot production issues and guide resolution.
Qualifications:
- Must-Have Skills
- 7+ years of professional software engineering experience.
- Strong Java and Spring Boot experience, especially for backend services.
- Kafka experience for backend or event-driven systems.
- GraphQL experience.
- Experience with SQL or MongoDB.
- Build and deployment experience.
- Experience troubleshooting live production systems.
- Experience handling support tickets, incident triage, or SLA-driven production issues.
- Ability to work independently, take initiative, and operate with a high level of ownership.
- Ability to ramp quickly and assume ownership across multiple projects.
- Technical leadership exp
📌 119768 - Tech Lead, Java/spring Boot & React Production Platform (Ciudad de México)
🏢 Lifted, an Upwork Company™
📍 Ciudad de México