Senior Customer Support Consultant (Ciudad de México)

Senior Customer Support Consultant (Ciudad de México)

11 sep
|
SimCorp A/S
|
Ciudad de México

11 sep

SimCorp A/S

Ciudad de México

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading

Why this role is important to us

SimCorp leverages the most sophisticated risk analytics and portfolio-construction tools on the market, with a globally diverse client base that challenges us to continue innovating.
What you will be responsible for
- Research and respond to pricing, risk analysis, attribution, and risk modeling questions from clients.




- Provide structured and custom training for new and existing clients.
- Assist clients in translating their risk analytics strategies into SimCorp products, while providing helpful insights into SimCorp’s innovative methods.
- Assist Sales Team members in creating proof-of-concept analysis via portfolio analysis and product demonstrations.
- Provide expert guidance during evaluations of SimCorp's software products including initial training, day-to-day usage questions, and by supporting the Sales and Product Specialists teams during client trials.
- Assist sales organization as necessary to facilitate strong client retention and new business development.
- Collaborate with senior Client Services staff and other SimCorp resources in responding to advanced client inquiries.

What we value
- Strong written and oral English communication skills.
- Minimum of a M aster's in Finance, Quantitative Finance, Economics, or 1-2 years relevan

📌 Senior Customer Support Consultant (Ciudad de México)
🏢 SimCorp A/S
📍 Ciudad de México

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