Monterrey, Reciente León, Mexico

Independent Contractor | Part-Time / As Needed

About Cover Desk Mexico

Cover Desk Mexico provides highly skilled virtual assistants who support independent insurance agencies throughout the United States. Our Mexico team is based in the Monterrey metropolitan area, with employees working remotely from their homes.

We are looking for a dependable IT Support Contractor in Monterrey to assist with the delivery, installation, and setup of company computer equipment for new employees.

About the Role

This is an independent contractor, part-time/as-needed position and is ideal for an IT professional looking for supplemental work.

The primary responsibility is to transport company-provided computer equipment to new employees' homes throughout the Monterrey metropolitan area and complete their workstation setup during the work week between Monday - Saturday.

The number of hours will vary based on Cover Desk Mexico's hiring needs. Typically, we onboard approximately 1–3 new employees per week who require computer setup,



although volume may increase or decrease.

Because our employees work from home, this position requires local travel throughout the Monterrey area at your own expense.

Candidates must have their own reliable vehicle and be willing to use it to transport computer equipment.

Key Responsibilities
- Pick up and safely transport company IT equipment to new employees' homes.
- Set up laptops/desktops, monitors, docking stations, keyboards, mice, headsets, and other required peripherals.
- Connect and configure equipment for the employee's home workstation.
- Verify internet connectivity and ensure equipment is functioning properly.
- Perform basic hardware and software troubleshooting during installation.
- Coordinate remotely with Cover Desk's IT team in the Philippines to complete required configurations, testing, and troubleshooting.
- Communicate setup status, technical issues, and completion details to the appropriate Cov

📌 IT Support Contractor – New Hire Computer Setup (Monterrey)
🏢 Cover Desk Mexico
📍 Monterrey