Multi-Wing America is a integral leader in customized fan solutions, helping customers across industries improve efficiency and performance. We are looking for a
Quality Manager
who will take ownership of our quality management system and help us keep our ISO 9001 certification in top shape, while driving continuous improvement across the organization.

If you enjoy combining hands-on problem-solving with strategic thinking, and you like working closely with operations, suppliers, and customers, this role is for you.

About the role

As our
Quality Manager
, you will add value to the business by implementing, maintaining, and continuously improving a robust quality management system that supports both our quality and commercial objectives.

You will be responsible for:
- Acting as the
Quality Management Representative
and ensuring compliance with our Quality Procedure Manual.
- Leading and coordinating
internal audits
, and serving as the main point of contact for quality-related audits.
- Managing and controlling
ISO 9001:2015
documentation and certification requirements.




- Organizing
quarterly Management Reviews
and
monthly Quality Board Meetings
, including preparation of all required reports.
- Training new and existing employees on the quality management system and ensuring new hires are trained within their first week.
- Managing
customer quality claims
, including applying 8D root cause analysis, defining corrective actions, and following up until closure.
- Handling
warranty claims
within defined timelines, maintaining strong customer relationships throughout the process.
- Managing
supplier quality performance
, including reporting nonconformances, submitting claims, managing dispositions of affected material, and following up on credit notes.
- Approving new suppliers and materials, reviewing supplier
PPAPs
, and conducting supplier audits.
- Driving
Corrective & Preventive Actions (CAPA)
and ensuring appropriate corrective actions are implemented and sustai

📌 Quality Manager (Ciudad Apodaca)
🏢 Multi-Wing
📍 Ciudad Apodaca