We are seeking a
Client Success Representative
to join our team and ensure exceptional service for our clients who manage global operations. This role is crucial for maintaining strong relationships, providing proactive follow-up, and ensuring the seamless coordination of client needs. The idóneo candidate thrives on detail-oriented work and excels at communication and relationship management.

Responsibilities
- Build and maintain strong relationships with clients, acting as their primary point of contact for inquiries and updates
- Monitor and manage client orders, ensuring timely and accurate delivery through various logistical channels
- Track and oversee the status
- Conduct follow-up activities to ensure client satisfaction, addressing concerns and offering solutions proactively
- Maintain detailed records of client interactions, order statuses, and feedback to ensure transparency and accountability
- Prepare and share regular status reports with clients and internal stakeholders

Requirements
Academic/Training
- Minimum Academic Training:



Bachelor’s degree in Business Administration, International Trade, Logistics, or a related field

Experience
- Analyst level: 1-3 years of experience in client success, account management, logistics, or a similar role
- Junior level: 6 months to 1 year of work experience in any professional role (related experience is not mandatory)

Skills
- Proficiency in English (advanced level required)
- Exceptional relationship management and communication skills
- Strong attention to detail and organizational abilities
- Ability to work effectively in a fast-paced environment while managing multiple priorities
- Proficiency in Microsoft Office Suite and other productivity tools

Job Details
- Type of Contract: Direct hire, indefinite period
- Work Schedule: Monday to Saturday, daytime full-time schedules only
- Work Modality: On site
- Locations: Zapopan
- Compensation and Benefits: Competitive salary with benefits in compliance with l

📌 Client Success Representative (Zapopan)
🏢 Quid Solutions
📍 Zapopan