11 sep
|
Etsy
|
Ciudad de México
11 sep
Etsy
Ciudad de México
Etsy, Inc. in Mexico City is seeking a Manager, Buyer & Case Support to lead Tier 3 buyer support operations and drive improvements for Etsy's most valuable buyers. You will collaborate with Enablement and Etsy Outsourcing Partners to elevate the buyer experience and optimize CSAT, resolution time, and escalation handling.
You will hire, train, and mentor a specialized team, manage complex escalations, and align with company policies while supporting a hybrid work model and travel as needed.
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📌 Buyer Experience ManagerSupport & Escalations (Ciudad de México)
🏢 Etsy
📍 Ciudad de México