Kohler Co. seeks a hybrid Contact Center Associate in Juarez to handle Tier 1 HR and associate support across phone, email, chat, and ServiceNow. You will document cases, follow SOPs, and ensure privacy while routing inquiries efficiently.
You will use HR systems like Workday and SNOW, support Hire-to-Retire processes, and maintain a customer-focused, compliant experience for integral associates.
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📌 Hybrid HR Helpdesk Associate (México)
🏢 Kohler
📍 México