§ WORK WITH CUSTOMERS, MX AND US OPERATIONS GROUP TO ADDRESS AND RESOLVE AFTER NIGHT LOAD CONCERNS IN A TIMELY MANNER.
§ CREATES AND HANDLE A DAILY ACTIVITY REPORT TO PROVIDE CONTINUITY NEXT DAY AND FULL VISIBILITY TO OPERATIONS TEAM AS DAILY REQUIRED.
§ COMMUNICATE WITH SHIPPER, CONSIGNEES, CUSTOMS BROKER’S, CARRIERS REGARDING NOTIFICATION AND PROBLEM RESOLUTION AS NEED.
§ REPORT ACCESSORIAL CHARGES TO CUSTOMER SERVICE TEAM IN ORDER CHARGES ARE REPORTED BY AMT ASSIGNED TO EACH ACCOUNT.
§ WORK WITH OTHER HUB GROUP OFFICES AFTER HOURS TEAM TO GET SUPPORT ON US SIDE.
§ MANAGE AND EXECUTE CUSTOMER APPOINTMENT SETTING PROCESS VIA WEBSITE, EMAIL, PHONE, ETC.
§ MANAGE DAILY LOAD ACCEPTANCE ALLOCATIONS FOR EXTENDED LABOR TIME CUSTOMERS.
§ COMMUNICATE AND SCALATE OPERATIONAL ISSUES TO COORDINATORS MEMBERS AND TEAM LEADER AS REQUIRED IN CASE OF EMERGENCY.
§ ASSISTS WITH REQUIRED OPERATIONAL AND ADMINISTRATIVE LOAD MANAGEMENT AND REQUIREMENTS, INCLUDING BUT NOT LIMITED TO ORDER MANAGEMENT, PICK UP/DELIVERY MANAGEMENT, PROBLEM RESOLUTION AND AS NEEDED BASIS.
§ ACCESSORIAL REPORTING FOR VENDORS NEEDS TO BE DONE DAILY TO ENSURE CORRECT RELATIONSHIP WITH CARRIERS AND COST CONTROL IN TIME.
§ DEVELOP A STRONG UNDERSTANDING OF RAIL TRANSIT, RAIL CUT-OFFS AND RAIL AVAILABILITY TO IMPROVE EFFICIENCIES OF THE GENERAL OPERATIONS.
§ PARTICIPATE IN ON-CALLS AND WEEKEND ROTATIONS AS DETERMINED BASED UPON CUSTOMER’S NEEDS.
§ WORKING HOURS AVAILABILITY FROM MONDAY TO SATURDAY, ESPECIAL SITUATIONS HRS WITH THE APROVAL OF DIRECT MANAGER.
§ OTHER DUTIES AS ASSIGNED
Sueldo: $22,000.00 la hora
Horas previstas: 48.0 por semana
Lugar de trabajo: Empleo presencial
📌 ACCOUNT MANAGEMENT SPECIALIST AFTERHOURS (Merced Gómez)
🏢 TRANSPORTES EASO SA DE
📍 Merced Gómez
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.