Role Purpose

With minimal guidance, act as part of a team to process transactions in accordance with Service Level Agreements. Follow appropriate accounting, finance and/or Human Resources policies and procedures in assigned function. Identify discrepancies, clear errors, and perform route-cause analysis. Contribute to the continuous improvement of all areas in process scope. Track and report specific Service Level Agreement requirements and metrics.

Key Accountabilities

- Maintain the accuracy and integrity of assigned financial accounts and transactions through analytical review, reconciliation, investigation, and timely resolution of variances and exceptions.
- Provide accurate and meaningful analysis of funding, billing, and forecast variances, identifying trends, risks, and opportunities to support informed decision-making.
- Maintain comprehensive documentation and supporting evidence for key accounting processes, reconciliations, and internal controls to ensure compliance with audit, regulatory, and company requirements.
- Partner effectively with Operations, Product, and Finance teams to resolve inquiries, support reporting needs, and ensure the timely delivery of accurate financial information.
- Identify process inefficiencies, control gaps, and operational risks, and recommend improvements that enhance accuracy, efficiency, and the overall control environment.

Key Metrics:

- Complete reconciliations and reporting accurately and on time and timely resolution of variances and exceptions
- Achieve successful audit and control testing results with no significant findings related to assigned responsibilities. Compliance with documentation standards
- On time delivery of reporting requirements, stakeholder inquiries resolved timely
- Drive improvements that increase accuracy, consistency, and transparency

Key shared accountabilities

Shared accountability with the Sr Analyst Financial Control for accurate reconciliations, timely exception resolution, strong documentation, and adherence to financial control procedures.

Key interfaces:

- Sr Analyst Financial Control
- Commission Services Operations and Product Team
- Third-party payment provider
- Global Finance Business Support, General BSC, and Global Tax




- Internal / External Auditors

Key Skills & Experiences

Education

- Bachelor’s degree in Accounting, Finance, Business Management, or similar, or an equivalent combination of education and work-related experience.

Experience

- 1 to 3 years of work-related finance, accounting, reconciliation, customer support, or analytical experience preferred.
- Working knowledge of basic accounting concepts, reconciliations, variance analysis, and financial controls.
- Demonstrated ability to research issues, organize support, and communicate findings clearly and concisely.
- Proficiency with Microsoft Excel and familiarity with financial systems, reporting tools, or data query tools preferred.
- Strong attention to detail, time management, and follow-up skills; ability to manage deadlines and multiple priorities.
- Ability to collaborate effectively with finance, operations, product, and stakeholder teams while following established procedures.

Technical Skills and Knowledge

- Microsoft Excel, Outlook, PowerPoint, and Word
- PeopleSoft, Oracle BI, Tableau, SQL, or similar reporting tools preferred
- Reconciliation tracking, exception documentation, and audit support practices

Fully bilingual proficiency English/Spanish (Non negotiable)

Decision Rights

Owns preparation and maintenance of assigned reconciliations, checklist, supporting documentation, and routine variance research within established guidelines.

Influences issue resolution, process consistency, data quality, and improvement opportunities by providing analysis, documentation, and recommendations to the Sr Analyst Financial Control.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.



Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance.

Always welcoming different backgrounds, experiences, and perspectives.

📌 Accounting Specialist - Financial Control (Jalisco)
🏢 Ihg
📍 Jalisco