Customer Success Manager - Guadalajara (Hybrid/Remote)

Customer Success Manager - Guadalajara (Hybrid/Remote)

11 sep
|
StartX Med
|
Guadalajara

11 sep

StartX Med

Guadalajara

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Customer Success Manager - Guadalajara (Hybrid/Remote)

Guadalajara / JAL / Mexico

Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST General Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.

We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What You'll Do

We're looking for a Key Account Manager to own and grow strategic client relationships that drive long-term value for Clara and our customers. You’ll serve as the main point of contact for our most important clients in Mexico, combining commercial acumen with consultative insight to help them optimize their spend management through Clara’s platform.

In this role, you’ll proactively identify opportunities for growth and expansion, manage complex sales and onboarding cycles, and act as a trusted partner to C-level executives across our customer base. Your work will directly position Clara as the go-to financial partner for high-impact organizations.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

- 5 years of experience as a Key Account Manager or Customer Success Manager in a B2B model

- Previous experience in the financial sector, particularly in traditional banking institutions

- Proven ability to onboard, manage, and grow B2B client accounts

- Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level

- Sales forecasting skills and experience managing sell-in/sell-out strategies

- Excellent relationship-building skills with a FANTER (Farmer Hunter) mindset

- Structured, results-oriented approach with strong business acumen

- Professional proficiency in English

Nice to haves

- Existing relationships within Mexico’s enterprise ecosystem

- Experience creating and executing go-to-market or partner marketing plans

- Confidence leading multi-stakeholder sales cycles and negotiating at C-level

- High adaptability to change with an innovation-driven attitude

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who We Are

- We’re the leading B2B fintech for spend management in Latin America.

- Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

- Passionate about making Latin America more prosperous and competitive.

- Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

- Product-led, high-talent-density culture — designed for builders who raise the bar.

- Proud of our open, inclusive, and values-driven environment.

What We Believe In

- #Clarity. We say things clearly, directly, and proactively.

- #Simplicity. We reduce noise to focus on what really matters.

- #Ownership. We take responsibility and never wait to be told.

- #Pride. We build products and experiences we’re proud of.

- #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

- #Inclusivity. Every voice counts. Everyone contributes to our mission.

What We Offer

- Competitive salary and stock options (ESOP) from day one

- Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)

- Annual learning budget and internal accelerated development paths

- High-ownership environment: we move fast, learn fast, and raise the bar — together

- Smart, ambitious teammates — low ego, high impact

- Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Clara’s Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

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- Bhutan 975

- Bolivia 591

- Bosnia &

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- Botswana 267

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- Dominica 1

- Dominican Republic 1

- Ecuador 593

- Egypt 20

- El Salvador 503

- Equatorial Guinea 240

- Eritrea 291





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- Falkland Islands 500

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- Fiji 679

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- France 33

- French Guiana 594

- French Polynesia 689

- Gabon 241

- Gambia 220

- Georgia 995

- Germany 49

- Ghana 233

- Gibraltar 350

- Greece 30

- Greenland 299

- Grenada 1

- Guadeloupe 590

- Guam 1

- Guatemala 502

- Guernsey 44

- Guinea 224

- Guinea-Bissau 245

- Guyana 592

- Haiti 509

- Honduras 504

- Hong Kong SAR China 852

- Hungary 36

- Iceland 354

- India 91

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- Israel 972

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- Jamaica 1

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- Kiribati 686

- Kosovo 383

- Kuwait 965

- Kyrgyzstan 996

- Laos 856

- Latvia 371

- Lebanon 961

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- Liberia 231

- Libya 218

- Liechtenstein 423

- Lithuania 370

- Luxembourg 352

- Macao SAR China 853

- Madagascar 261

- Malawi 265

- Malaysia 60

- Maldives 960

- Mali 223

- Malta 356

- Marshall Islands 692

- Martinique 596

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- Micronesia 691

- Moldova 373

- Monaco 377

- Mongolia 976

- Montenegro 382

- Montserrat 1

- Morocco 212

- Mozambique 258

- Myanmar (Burma) 95

- Namibia 264

- Nauru 674

- Nepal 977

- Netherlands 31

- New Caledonia 687

- New Zealand 64

- Nicaragua 505

- Niger 227

- Nigeria 234

- Niue 683

- Norfolk Island 672

- North Korea 850

- North Macedonia 389

- Northern Mariana Islands 1

- Norway 47

- Oman 968

- Pakistan 92

- Palau 680

- Palestinian Territories 970

- Panama 507

- Papua New Guinea 675

- Paraguay 595

- Peru 51

- Philippines 63

- Poland 48

- Portugal 351

- Puerto Rico 1

- Qatar 974

- Réunion 262

- Romania 40

- Russia 7

- Rwanda 250

- Samoa 685

- San Marino 378

- São Tomé &

- Príncipe 239

- Saudi Arabia 966

- Senegal 221

- Serbia 381

- Seychelles 248

- Sierra Leone 232

- Singapore 65

- Sint Maarten 1

- Slovakia 421

- Slovenia 386

- Solomon Islands 677

- Somalia 252

- South Africa 27

- South Korea 82

- South Sudan 211

- Spain 34

- Sri Lanka 94

- St. Barthélemy 590

- St. Helena 290

- St. Kitts &

- Nevis 1

- St. Lucia 1

- St. Martin 590

- St. Pierre &

- Miquelon 508

- St. Vincent &

- Grenadines 1

- Sudan 249

- Suriname 597

- Svalbard &

- Jan Mayen 47

- Sweden 46

- Switzerland 41

- Syria 963

- Taiwan 886

- Tajikistan 992

- Tanzania 255

- Thailand 66

- Timor-Leste 670

- Togo 228

- Tokelau 690

- Tonga 676

- Trinidad &

- Tobago 1

- Tunisia 216

- Turkey 90

- Turkmenistan 993

- Turks &

- Caicos Islands 1

- Tuvalu 688

- U.S.

Virgin

Islands 1

- Uganda 256

- Ukraine 380

- United Arab Emirates 971

- United Kingdom 44

- United States 1

- Uruguay 598

- Uzbekistan 998

- Vanuatu 678

- Vatican City 39

- Venezuela 58

- Vietnam 84

- Wallis &

- Futuna 681

- Western Sahara 212

- Yemen 967

- Zambia 260

- Zimbabwe 263

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Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading integral funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.

We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

- 5 years of experience as a Key Account Manager or Customer Success Manager in a B2B model

- Previous experience in the financial sector, particularly in traditional banking institutions

- Proven ability to onboard, manage, and grow B2B client accounts

- Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level

- Sales forecasting skills and experience managing sell-in/sell-out strategies

- Excellent relationship-building skills with a FANTER (Farmer Hunter) mindset

- Structured, results-oriented approach with strong business acumen

- Professional proficiency in English

Nice to haves

- Existing relationships within Mexico’s enterprise ecosystem

- Experience creating and executing go-to-market or partner marketing plans

- Confidence leading multi-stakeholder sales cycles and negotiating at C-level





- High adaptability to change with an innovation-driven attitude

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who We Are

- We’re the leading B2B fintech for spend management in Latin America.

- Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

- Passionate about making Latin America more prosperous and competitive.

- Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

- Product-led, high-talent-density culture — designed for builders who raise the bar.

- Proud of our open, inclusive, and values-driven environment.

What We Believe In

- #Clarity. We say things clearly, directly, and proactively.

- #Simplicity. We reduce noise to focus on what really matters.

- #Ownership. We take responsibility and never wait to be told.

- #Pride. We build products and experiences we’re proud of.

- #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

- #Inclusivity. Every voice counts. Everyone contributes to our mission.

What We Offer

- Competitive salary and stock options (ESOP) from day one

- Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)

- Annual learning budget and internal accelerated development paths

- High-ownership environment: we move fast, learn fast, and raise the bar — together

- Smart, ambitious teammates — low ego, high impact

- Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Clara’s Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

244 results found

No results found

- Afghanistan 93

- Åland Islands 358

- Albania 355

- Algeria 213

- American Samoa 1

- Andorra 376

- Angola 244

- Anguilla 1

- Antigua &
- Barbuda 1

- Argentina 54

- Armenia 374

- Aruba 297

- Ascension Island 247

- Australia 61

- Austria 43

- Azerbaijan 994

- Bahamas 1

- Bahrain 973

- Bangladesh 880

- Barbados 1

- Belarus 375

- Belgium 32

- Belize 501

- Benin 229

- Bermuda 1

- Bhutan 975

- Bolivia 591

- Bosnia &

- Herzegovina 387

- Botswana 267

- Brazil 55

- British Indian Ocean Territory 246

- British Virgin Islands 1

- Brunei 673

- Bulgaria 359

- Burkina Faso 226

- Burundi 257

- Cambodia 855

- Cameroon 237

- Canada 1

- Cape Verde 238

- Caribbean Netherlands 599

- Cayman Islands 1

- Central African Republic 236

- Chad 235

- Chile 56

- China 86

- Christmas Island 61

- Cocos (Keeling) Islands 61

- Colombia 57

- Comoros 269

- Congo - Brazzaville 242

- Congo - Kinshasa 243

- Cook Islands 682

- Costa Rica 506

- Côte d’Ivoire 225

- Croatia 385

- Cuba 53

- Curaçao 599

- Cyprus 357

- Czechia 420

- Denmark 45

- Djibouti 253

- Dominica 1

- Dominican Republic 1

- Ecuador 593

- Egypt 20

- El Salvador 503

- Equatorial Guinea 240

- Eritrea 291

- Estonia 372

- Eswatini 268

- Ethiopia 251

- Falkland Islands 500

- Faroe Islands 298

- Fiji 679

- Finland 358

- France 33

- French Guiana 594

- French Polynesia 689

- Gabon 241

- Gambia 220

- Georgia 995

- Germany 49

- Ghana 233

- Gibraltar 350

- Greece 30

- Greenland 299

- Grenada 1

- Guadeloupe 590

- Guam 1

- Guatemala 502

- Guernsey 44

- Guinea 224

- Guinea-Bissau 245

- Guyana 592

- Haiti 509

- Honduras 504

- Hong Kong SAR China 852

- Hungary 36

- Iceland 354

- India 91

- Indonesia 62

- Iran 98

- Iraq 964

- Ireland 353

- Isle of Man 44

- Israel 972

- Italy 39

- Jamaica 1

- Japan 81

- Jersey 44

- Jordan 962

- Kazakhstan 7

- Kenya 254

- Kiribati 686

- Kosovo 383

- Kuwait 965

- Kyrgyzstan 996

- Laos 856

- Latvia 371

- Lebanon 961

- Lesotho 266

- Liberia 231

- Libya 218

- Liechtenstein 423

- Lithuania 370

- Luxembourg 352

- Macao SAR China 853

- Madagascar 261

- Malawi 265

- Malaysia 60

- Maldives 960

- Mali 223

- Malta 356

- Marshall Islands 692

- Martinique 596

- Mauritania 222

- Mauritius 230

- Mayotte 262

- Mexico 52

- Micronesia 691

- Moldova 373

- Monaco 377

- Mongolia 976

- Montenegro 382

- Montserrat 1

- Morocco 212

- Mozambique 258

- Myanmar (Burma) 95

- Namibia 264

- Nauru 674

- Nepal 977

- Netherlands 31

- New Caledonia 687

- New Zealand 64

- Nicaragua 505

- Niger 227

- Nigeria 234

- Niue 683

- Norfolk Island 672

- North Korea 850

- North Macedonia 389

- Northern Mariana Islands 1

- Norway 47

- Oman 968

- Pakistan 92

- Palau 680

- Palestinian Territories 970

- Panama 507

- Papua New Guinea 675

- Paraguay 595

- Peru 51

- Philippines 63

- Poland 48

- Portugal 351

- Puerto Rico 1

- Qatar 974

- Réunion 262

- Romania 40

- Russia 7

- Rwanda 250

- Samoa 685

- San Marino 378

- São Tomé &

- Príncipe 239

- Saudi Arabia 966

- Senegal 221

- Serbia 381

- Seychelles 248

- Sierra Leone 232

- Singapore 65

- Sint Maarten 1

- Slovakia 421

- Slovenia 386

- Solomon Islands 677

- Somalia 252

- South Africa 27

- South Korea 82

- South Sudan 211

- Spain 34

- Sri Lanka 94

- St. Barthélemy 590

- St. Helena 290

- St. Kitts &

- Nevis 1

- St. Lucia 1

- St. Martin 590

- St. Pierre &

- Miquelon 508

- St. Vincent &

- Grenadines 1

- Sudan 249

- Suriname 597

- Svalbard &

- Jan Mayen 47

- Sweden 46

- Switzerland 41

- Syria 963

- Taiwan 886

- Tajikistan 992

- Tanzania 255

- Thailand 66

- Timor-Leste 670

- Togo 228

- Tokelau 690

- Tonga 676

- Trinidad &

- Tobago 1

- Tunisia 216

- Turkey 90

- Turkmenistan 993

- Turks &

- Caicos Islands 1

- Tuvalu 688

- U.S.

Virgin

Islands 1

- Uganda 256

- Ukraine 380

- United Arab Emirates 971

- United Kingdom 44

- United States 1

- Uruguay 598

- Uzbekistan 998

- Vanuatu 678

- Vatican City 39

- Venezuela 58

- Vietnam 84

- Wallis &

- Futuna 681

- Western Sahara 212

- Yemen 967

- Zambia 260

- Zimbabwe 263

Paste the full URL, e.g. linkedin.com/in/your-name

City and country, e.g. Bogotá, Colombia

3–5 sentences. Name one thing about this role specifically.

A specific example beats a list of tools.

Monthly gross base salary, numbers only — pick the currency below.

📌 Customer Success Manager - Guadalajara (Hybrid/Remote)
🏢 StartX Med
📍 Guadalajara

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