Customer Support Representative/Order Processor

Job Details

- Position: Customer Support Representative/Order Processor
- Job Type: Full-time, Permanent
- Pay: $1,039.98 USD/month ($6.00 USD/hour)
- Location: Remote (Only open to candidates residing in Latin America - Expats welcome)
- Schedule: Monday – Thursday: 10:00 AM – 7:00 PM EST, Friday: 12:00 PM – 4:00 PM EST (Paid 20 hrs/week training for 2–4 weeks, then 40 hrs/week full-time)
- Growth: Excellent long-term career opportunity with great potential for advancement
- Status: Immediate Need – Hiring Now!

Job Summary We are seeking an organized, resourceful Customer Support Representative/Order Processor to assist with incoming client calls, intake management, order tracking, and basic QuickBooks administration. You will receive 2–4 weeks of paid part-time training (20 hours/week) before transitioning into full-time hours (40 hours/week). This is an immediate hiring need offering high stability and clear long-term career growth.

Core Responsibilities

- Customer Communication & Intake: Handle incoming phone calls with clear English articulation, gather client intake details, and distribute requests.
- Order & Inventory Tracking: Follow up on active orders,



check stock levels, and coordinate order updates with internal team members.
- QuickBooks & Project Routing: Assist with basic QuickBooks tasks, learn to review simple project plans, and leverage AI tools to route work appropriately.

Requirements (Must-Haves)

- Experience: Minimum 2+ years of recent experience in customer service, receptionist duties, virtual assistance, or administrative operations.
- Language: Advanced English verbal and written communication skills to collaborate effectively over the phone and via text.
- Communication Skills: Confident telephone handling skills, strong vocabulary, and clear speech.
- Core Abilities: Basic QuickBooks familiarity, strong organization, fast learner, and detail-oriented; AI experience is a plus.
- Location: Must currently reside in Latin America.

Job Types: Full-time, Permanent Pay: $105.00 per hour

Expected hours: 40.0 per week

Experience

- QuickBooks: 1 year (Required)
- Order Processing: 2 years (Required)
- Customer Support/Service: 2 years (Required)

Language:
- advanced English (Required)

Work Location: Remote

📌 Customer Support Representative/Order Processor (México)
🏢 ACS Solutions
📍 México