NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Helpdesk Senior Associate-French to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Senior Associate FRENCH - Full Time Job Segment: Help Desk, Information Technology, Technical Support, Technology Requirements - Availability to work 45 hours per week - Advanced French and English or Spanish - Looking to work in IT Environment - 6 months of experience in Customer Service Benefits - Grocery Tickets - 12% of base salary - 30 days of christmas bonus - 12 days of vacations - 50% Vacation bonus - 5 personal days per year - Medical insurance (You and your family)



- Life insurance - Dental Insurance - Discounts with selected Optics - Opportunity to grow in the company Activities - General L1 support for hardware and MS Office packages - Advance technical support for in-house applications and developments - Answer technical support calls providing and escalating to other support groups - Provide support based on email generated requests or reports - Document troubleshooting steps and detailed description of the customer incidents and requests - Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

📌 Helpdesk Senior Associate - French (Guadalajara)
🏢 Ntt Data
📍 Guadalajara