Role: Magento L1 L2 Support Engineer

We are seeking a Magento (Adobe Commerce) Support Engineer with strong eCommerce domain expertise to provide production support, troubleshooting, and maintenance for B2B and B2C commerce platforms. The adecuado candidate will ensure platform stability, resolve production incidents, and support seamless business operations across customer-facing digital commerce environments.

Required Skills & Experience

- 3-6 years of experience supporting Magento 2 / Adobe Commerce environments.
- Strong understanding of eCommerce business processes and customer journeys.
- Hands-on experience with:
- Catalog Management
- Pricing & Promotions
- Checkout & Order Management
- Customer Account Management
- Magento B2B Commerce
- Experience with Headless Commerce architectures.
- Working knowledge of:
- GraphQL
- REST APIs
- PHP
- MySQL
- Exposure to frontend technologies:
- HTML
- CSS
- JavaScript
- Experience with:
- Elasticsearch
- Redis
- Varnish
- Knowledge of SAP integrations, including customer, inventory, pricing,



and order synchronization processes.

Languages

- Fluent English (mandatory)

Our Benefits:

- 100% payroll
- Major Medical Insurance
- Visual and Dental Insurance
- Life Insurance
- 3% Food Coupons
- 12 vacation days
- 15 days Christmas Bonus (aguinaldo)
- 25% Vacation Bonus (prima vacacional)
- IMSS/ AFORE/INFONAVIT
- Home Office Bonus

LTM is an equal opportunity employer committed to diversity in the workplace. Employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability, genetic information, union affiliation, affectional or sexual orientation, or any other characteristic protected by applicable law.

📌 Magento&Support Engineer (México)
🏢 Ltm
📍 México