About Carrier

Carrier General Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.

About the role

As a Senior Associate, Enterprise Systems Integration, you will serve as the second-tier escalation point for our SAP Ariba procurement platform, resolving complex functional and technical issues and partnering with procurement, finance, and IT teams to keep the platform running reliably.



This is a hands-on role for someone who enjoys solving real integration and workflow problems that keep the business moving, with direct visibility into how procurement technology supports company-wide operations.

Key Responsibilities
- Serving as Level 2 escalation support for SAP Ariba modules including Buying and Invoicing, Sourcing, Contracts, Supplier Lifecycle and Performance, and Ariba Network
- Troubleshooting and resolving complex functional and technical issues, including workflow errors, approval flow failures, integration faults, and master data discrepancies
- Developing, configuring, and maintaining Ariba solutions, including custom forms, approval workflows, catalog management, and business rules
- Supporting and monitoring integrations between Ariba and ERP systems such as SAP S/4HANA or SAP ECC via CIG, middleware, or APIs
- Managing incident, service request, and change tickets in the ITSM tool within defined SLAs, including root cause documentation

Requirements

We are looking for

📌 Senior Associate, Enterprise Systems Integration (Monterrey)
🏢 3287 Sss Carrier, De C.V.
📍 Monterrey