Mexico City | 100% On-site | Monday to Friday, 10:00 AM – 7:00 PM

Help Us Build a Great Workplace at BIGO

Do you enjoy making things happen, solving problems, coordinating people and suppliers, and creating a great workplace experience?

Are you currently working in Office Administration, Workplace Operations, Facilities, Property Management, Corporate Housing, or a similar area?

Are you looking for a role where you can have more ownership and work in an international and multicultural environment?

Then this opportunity could be a great fit for you.

At BIGO, we are looking for an Office & Workplace Operations Specialist to help manage our Mexico office and employee apartments and ensure everything runs smoothly.

This is not simply an administrative support position. You will have real ownership of office operations, employee housing, facilities, suppliers, expenses and workplace experience, while collaborating with local and international teams.

If you are the type of person who sees a problem and thinks “I’ll take care of it”, we want to hear from you.

About BIGO

BIGO is a integral technology company operating innovative social and digital platforms that connect people around the world.

We are a multicultural and international organization, with teams working across different countries and cultures.

Joining BIGO means having the opportunity to gain international professional and cultural exposure, collaborate with global teams and develop your career in a dynamic technology environment.

What You'll Do

You will be one of the key people responsible for making sure our office and employee housing operations work efficiently every day.

Office Operations

- Manage the day-to-day administrative operations of the Mexico office.
- Coordinate office seating and workspace arrangements.
- Support administrative onboarding activities for new employees.
- Manage office supplies procurement, distribution and inventory.
- Maintain administrative asset records.
- Coordinate office maintenance, cleaning and repair services.
- Help identify and resolve workplace issues quickly and efficiently.

Employee Apartments & Property Management Employee housing is an important part of this role.

You will

- Coordinate apartment leasing, renewals and lease terminations.
- Communicate with landlords, property managers and other relevant parties.
- Coordinate employee apartment move-in and move-out processes.
- Manage keys and access cards.
- Coordinate cleaning, maintenance and repair services.
- Follow up on resident requests and feedback.
- Ensure issues are followed through until they are fully resolved.
- Maintain accurate apartment and lease-related documentation.

Experience with employee housing, property management or lease administration is strongly valued.

Vendor Management





You will be responsible for more than simply communicating with suppliers on a daily basis.

You will

- Manage relationships with existing administrative suppliers.
- Source and evaluate potential new suppliers.
- Request and collect quotations.
- Compare prices, services and commercial proposals.
- Support negotiations with suppliers.
- Coordinate service delivery and execution.
- Follow up on quality, timelines and supplier performance.
- Maintain supplier information and documentation.

We are looking for someone who understands the full vendor management cycle, from sourcing and quotation comparison to service delivery and performance follow-up. Expenses & Administrative Control

You will also support the financial administration of office and apartment operations:

- Prepare payment applications for administrative expenses.
- Collect invoices, receipts and supporting documentation.
- Maintain expense trackers and administrative records.
- Support expense and budget tracking.
- Keep supplier and payment information organized.
- Ensure documents are properly filed and updated.

Process Improvement We are looking for someone who doesn't just complete tasks, but also thinks about how things can be done better.

You will

- Identify recurring operational issues.
- Recommend practical improvements.
- Help structure and document administrative processes.
- Support the standardization of local administrative procedures.
- Maintain clear records and reporting.
- Work with HQ teams to align local administrative processes with company requirements.

Who Are We Looking For? You don't need to have had the exact title of Office Manager.

Your current or previous title could be:

Office Administrator | Office Coordinator | Workplace Coordinator | Workplace Specialist | Facilities Coordinator | Facilities Specialist | Office Operations Specialist | Administration Specialist | Employee Services Specialist | Corporate Housing / Property Management Specialist

What matters most is your hands-on experience, ownership and ability to keep workplace operations running smoothly.

This role could be a great fit if you have experience with:

- Office or workplace operations
- Employee apartments or corporate housing
- Lease administration or property management
- Vendor sourcing and management
- Quotations and price comparison
- Supplier negotiations
- Facilities, maintenance and cleaning coordination




- Expense tracking and administrative payments
- Process improvement and standardization

What Makes Someone Successful Here? We are looking for someone who:

- Takes ownership and doesn't wait to be told what to do.
- Is proactive, hands-on and solution-oriented.
- Is comfortable communicating directly with landlords, property managers and suppliers.
- Can manage multiple priorities at the same time.
- Follows up until things are actually completed.
- Can evaluate different supplier options and make informed recommendations.
- Keeps expenses, documentation and information organized.
- Looks for ways to improve processes instead of simply repeating them.
- Can turn recurring activities into clear and structured processes.
- Communicates problems, solutions and updates clearly.
- Has strong attention to detail while understanding the bigger picture.
- Enjoys working with people from different teams and cultural backgrounds.

Requirements

- Bachelor's degree or above. Administration, Business Administration or related fields are preferred.
- 2+ years of hands-on experience in office operations, workplace operations, facilities, property management, corporate housing or related areas.
- Hands-on experience with office and/or employee apartment operations is strongly preferred.
- Experience with lease administration, apartment move-in/move-out or property management is highly valued.
- Experience managing vendors beyond daily coordination, including supplier sourcing, quotation collection, price comparison, negotiation and service follow-up.
- Experience handling administrative expenses, invoices, payment requests and expense tracking.
- Strong organizational, communication and coordination skills.
- Strong follow-up and execution capabilities.
- Ability to identify problems and proactively develop solutions.
- Ability to organize and standardize recurring administrative processes.
- Proficiency in Microsoft Office, particularly Excel.
- Fluent Spanish.
- English level of at least 80% in both written and conversational communication.
- Chinese language skills are a plus.
- Previous experience in a multinational, technology, internet or Chinese company is a plus.

We offer:

- International cultural and professional exposure
- Performance bonuses: Mid-Year, Annual and Christmas bonuses
- Medical discount card
- Discount card at participating establishments
- Payroll-deducted loan program
- Company-provided mobile phone
- Statutory benefits according to Mexican law

Job Type: Full-time Pay: $22,000.00 - $27,000.00 per month

Experience

- Office management: 6 years (Required)
- Dealing with vendors: 6 years (Required)
- international environment companies: 6 years (Required)

Language:
- English (minimun 80% spoken + writting) (Required)

Work Location: In person

📌 Office & Workplace Operations Specialist – Mexico City (Colonia del Valle)
🏢 BIGO
📍 Colonia del Valle