Tential is seeking an Access Specialist Level III to serve as a senior member of an enterprise identity and access team. This role combines hands-on access provisioning with escalation support, process improvement, automation, security-policy enforcement, mentoring, and collaboration with audit and security teams. Provision and remove user access during onboarding and offboarding, including role-based provisioning and secure credential management.

Lead access-management process improvement initiatives, with an emphasis on automation and self-service.

Support security and internal audit teams in enforcing access-control policies and resolving access-related findings.

Mentor junior team members and provide technical guidance on access-management procedures and troubleshooting.

Participate in weekend on-call rotation as required. 5-7 years of professional experience in IT support, identity and access management, provisioning,



or a related enterprise environment.

~ Strong working knowledge of ServiceNow, including reporting and task management.

~ Experience managing complex cross-functional work using tools such as Jira and Smartsheet.

~ Hands-on experience with PowerShell or comparable scripting for administration and automation.

~ Knowledge of server and PC workstation operating systems, software, and security fundamentals.

~ Familiarity with Windows and macOS environments.

~ Bachelor's degree in Computer Science or a related field, MCSE certification, or equivalent professional experience.

Previous experience in a lead, mentoring, or senior escalation role.

Familiarity with game-development processes, consoles, or related terminology.

📌 Online Business Analyst (Álvaro Obregón)
🏢 Tential Solutions
📍 Álvaro Obregón