Monitor internal and external software systems to support Supervisors by tracking production vehicle receipt, storage, and shipment via rail and/or car carrier. Assist customers in resolving issues and answering questions related to the product or service.

- Prepare and submit reports to the Supervisor for approval in a timely manner before they are distributed daily to internal and external customers.
- Accurately analyze information from the WITS & VTIMS systems.
- Coordinate with the Operations team to plan vehicle shipments and manage yard operations.
- Be able to work 12-hour shifts and maintain flexibility to work extended hours, rotating shifts, and weekends as required.
- Transmit EDI (Electronic Data Interchange) files between internal systems and customer systems.
- Update daily shipping plans due to vehicle holds, campaigns, or other operational changes.
- Validate vehicles shipped by the rail and car carrier (car-haul) teams.
- Participate in meetings and conference calls with internal and external customers.
- Perform other duties as assigned. These responsibilities are illustrative and not intended to be all-inclusive or limiting.
- Back up captured data to ensure information integrity and availability.
- Troubleshoot technical issues related to operational systems.
- Report any anomalies that could jeopardize the safety or quality of the operation to the Supervisor promptly.

Job Requirements Education: Completed or partially completed Technical Degree, internship, or related field.

Knowledge: Administrative IT, familiarity with information technologies,



and proficiency in Microsoft Office 365 (English version).

Experience: Knowledge of data entry, inventory management, customer service, and customer-focused support.

Language Requirement: Not required.

Travel Availability: Yes, based on operational needs.

Who We Are

At Wallenius Wilhelmsen, you'll join a general leader in shipping and logistics with more than 9,000 colleagues across 28 countries. Together, we help move vehicles, equipment, and goods around the world through innovative and sustainable solutions. Our ambition is to lead the way in transforming shipping and logistics.

Our success is built on our people. Rooted in a strong safety culture and guided by our values – We Care, We Challenge, We Commit – we create an environment where people can grow, contribute, and perform at their best. As a global company listed on the Oslo Stock Exchange, we offer international opportunities within a collaborative and values-driven culture.

Our Commitment to Equal Opportunities and an Inclusive Workplace

At Wallenius Wilhelmsen, our people are fundamental to our success. We believe in the power of bringing people together and value the unique experiences, skills, and perspectives every individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation. By fostering an inclusive culture where everyone feels valued and empowered to contribute, we create better outcomes for our people, our customers, and our business.

📌 Operations Coordinator (San Luis Potosí)
🏢 Wallenius Wilhelmsen
📍 San Luis Potosí