Responsibilities / Functions

- Providing an exceptional guest service experience to all guests

- Serve & run food and beverage to the clients tables and area

- You are responsible to provide food and beverage service according to Nikki Beach brand standards, guidelines, and procedures

- Service is to be presented in a fun, friendly and professional manner

- Staying guest focused and nurturing an excellent guest experience

- Ensure maximum guest satisfaction
- Providing a warm welcome and a gracious farewell

- Follow all opening, daily and closing duties

- Able to provide all food & beverage mise-en-place duties

- Anticipating guests' needs and responding urgently and appropriately to guests concerns and requests

- Assessing customers’ needs and preferences and making recommendations

- Set up a restaurant according to the daily layout and restaurant standards defined by the brand

- Completing assigned duties prior to service

- Taking and serving food and beverage orders and artfully describing menu items





- Checking and clearing waiters’ stations during and after service

- If required, assist in bringing food from the kitchen to the guest ensuring accuracy and timeliness

- Handling all guest complaints in a professional manner and contacting your manager when necessary

- Clear operating equipment to designated wash-up and storage areas

- Clear and reset tables according to service operating procedures and standards

- Report any damages or losses to the manager

- Follow closing cash out procedures

- Maintaining a good teamwork relationship with colleagues

- Arriving to work punctually, wearing a clean and correct uniform and maintaining a high standard of personal appearance and hygiene

- Must attend and participate in staff training and daily lineup meetings

- Follow and enforce all the SOP’s and mandates as they have been trained and instructed.

📌 Server/Waiter/Waitress (Isla Guadalupe)
🏢 Nikki Beach Hospitality Group
📍 Isla Guadalupe