Job location

Mexico City, Ciudad de Mexico, MX, 03104

Employment Type Full Time Publishing Date, ID-Nr. 07 Sep 2026 , 126662

We are looking for a Senior IT Specialist to support and manage warehouse management systems (WMS) within a general logistics environment. This role ensures the stability, performance, and continuous improvement of WMS applications, particularly Blue Yonder/JDA solutions, while collaborating with global IT and business teams.

Tasks and Responsibilities:

- Provide technical support for WMS applications, primarily Blue Yonder/JDA Dispatcher

- Manage and coordinate WMS infrastructure components (Oracle DB, Citrix, network, hardware)

- Troubleshoot and resolve incidents through ticketing systems

- Collaborate with internal IT teams, logistics teams, and external vendors

- Support implementation and optimization of warehouse systems

- Act as a technical consultant for WMS-related processes and solutions

- Ensure system performance, stability,



and high-quality operations

- Maintain strong relationships with internal and external stakeholders

- Handle ad hoc tasks assigned by management

Education and Skills:

- Bachelor’s degree in IT, Business Administration, Logistics, or related field

- Hands-on experience with WMS configuration and infrastructure support

- Knowledge of MOCA, DDA, and JDA Integrator

- Strong knowledge of SQL

- Experience working with ticketing/support systems

Minimal Work Experience:

- At least 5 years of hands-on experience with Blue Yonder/JDA Dispatcher

- Proven experience in the following areas:

- WMS infrastructure support

- WMS configuration

- MOCA / DDA development

- JDA Integrator

- Experience working with SQL and Oracle databases

DSV – Global transport and logistics

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📌 Senior IT Supporter, WMS Blue Yonder (Nezahualcóyotl)
🏢 Dsv Air & Sea
📍 Nezahualcóyotl