Kohler is seeking a Contact Center Associate in Juarez, a hybrid position that supports Hire-to-Retire processes across multiple channels, including ServiceNow/myHR, phone, email, and chat. You will document cases accurately, protect data privacy, and ensure a positive experience for Kohler associates.
The idóneo candidate brings 2–4 years in a contact center or HR service environment, strong communication, and familiarity with HR systems like Workday or SNOW. Bachelor’s degree preferred.
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📌 HR Service Desk Associate — Hybrid Contact Center (Ciudad de México)
🏢 Sterling Kohler
📍 Ciudad de México
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