Project Manager/Engagement Manager (Professional Services)Location: Mexico CitySchedule: Hybrid, with Wednesdays and Thursdays required in the officeCompensation: $1,200,000 MXN annually.
.Required qualificationFluent English and Spanish, including speaking, reading, and writing (Portuguese is a plus but is not required)Approximately 5–7 years of relevant experienceProfessional Services, customer-facing project management, engagement management, implementation, or delivery experienceExperience managing several short, fast-moving customer projects simultaneouslyExperience working directly with customers and SalesAbility to scope, estimate, quote, and help negotiate Professional Services engagementsExperience managing a small team, ideally Technical Account Managers or similar technical/customer-facing professionalsStrong business mindset with enough technical knowledge to understand the work being performed by engineersTechnical backgroundThe candidate does not need to be a technical expert, but should understandEnterprise software deploymentsSoftware integrations within customer data centersIT infrastructureCryptography, encryption, decryption,



and digital certificatesDRM, digital media, content protection, broadcast technology, streaming, cybersecurity, or telecom experience would be especially valuableRole responsibilitiesApproximately 70% project execution and deliveryProfessional Services pre-sales supportWorking with Sales and customers to scope and quote projectsManaging approximately 5–10 active customer engagements, depending on project sizeHelping develop and standardize the Technical Account Management functionManaging three Technical Account ManagersBuilding greater collaboration and consistency across the TAM teamMost projects last approximately one to three months, so the candidate must be agile, responsive, organized, and comfortable switching between multiple customer engagements.Adecuado titles to target:Engagement ManagerProfessional Services ManagerProfessional Services Project ManagerCustomer Project ManagerTechnical Project ManagerImplementation ManagerDelivery ManagerTechnical Account ManagerSolutions Delivery Manager

📌 Project Manager-Professional Services (Xico)
🏢 GTN Technical Staffing
📍 Xico