we bring out the best in each other, collaborating and leveraging our diverse expertise to drive innovation and achieve remarkable results.

donaldson fosters collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

in this role as a customer service rep , you will use your customer focus, business acumen, and technical aptitude to support field sales, manufacturing plants & external customers. This position will primarily focus on complex order entry and change orders and have a diverse range of responsibilities to support donaldson power generation customers.

role responsibilities:

- processing complex, technical orders from customers and inside sales and communicating with the plants.
- processing and changing technical information on orders as a liaison between customers, sales,



and plants in a timely and professional manner.
- exhibiting excellent communication, both written & verbal.
- being able to problem solve and know when to hand off more complex matters.
- showing the ability to retain information and work in a fast paced/high volume environment.
- prioritize workload as working in different programs and working with a variety of different groups within the company.
- answer phones in a professional and timely manner.

minimum qualifications:

- previous customer service experience in manufacturing or distribution environment.
- demonstrated organization skills and data entry accuracy.
- associate’s degree or higher.
- must: advance-fluent english both written and verbal.

📌 Customer service representative (México)
🏢 Donaldson
📍 México